Role: Digital /E-commerce Transformation Director - Contract role

Consulting Seniority: Senior Consultant - Director

Day rate: Estimate £500-£800 outside IR35

Project duration: 3 months with likely extension

Location: Hybrid in London, Reading, and Dublin

We’re supporting a consultancy that specialises in business and digital transformation, known for fostering strong relationships while designing and delivering large-scale, complex transformations worldwide.

We're looking for a transformation leader to support a large retail business in defining and building its future e-commerce operating model. We require experience developing business requirements and delivery roadmaps needed to establish or significantly scale a digital retail proposition. This could include click and collect, customer experience, supply chain, logistics, technology and organisational design. The successful individual will bring credibility and practical retail delivery experience.

We’ve a preference for you to apply directly via the Project Blackbook website as the consultancy will eventually view your profile in our platform. If you are already in the community, feel free to quickly apply here or reach out to your Blackbook contact, but no need to re-apply directly.

Tasks

Define the e-commerce strategy, business requirements and operating model
Support the investment case and phased delivery roadmap
Align stakeholders across digital, technology, supply chain and operations

Requirements

An independent consultant
Led a major retail e-commerce or digital transformation
Strong understanding of retail operations, customer journeys and fulfilment
Able to build trust quickly and influence diverse senior stakeholders
Consulting experience